Refund Policy

Last Updated: April 5, 2025

At PS Financial Services, we strive to ensure a smooth and secure transaction process for all our clients. Due to the nature of financial services, all transactions are considered final once processed. However, we understand that errors can occur.

1. Refund Eligibility

Refunds are strictly limited to the following condition:

• Wrong Transactions: A refund will only be processed if the transaction was made in error (e.g., incorrect amount, duplicate transaction, or wrong recipient).

2. Non-Refundable Transactions

The following cases are not eligible for a refund:

• Change of mind after a successful transaction
• Services already rendered or completed
• Delays caused by third-party institutions

3. Refund Request Procedure

If you believe a transaction qualifies for a refund, please follow these steps:

• Contact our support team within 7 days of the transaction date
• Provide the transaction ID, date, amount, and a detailed explanation of the issue
• Submit any supporting documents (e.g., proof of payment, screenshots)

4. Processing Time

Once we receive your request, we will review it and respond within 5–10 business days. If approved, the refund will be credited to the original payment method within 7–14 business days.

5. Contact Us

If you have any questions or need to request a refund, please contact our support team:

Email: support@psfservices.online